Frequently Asked Questions

Find answers about property management, rent and sale listings, booking properties, service requests, Service Pro applications, plans, credits, and account roles.

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34 questions found

Frequently Asked Questions

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What is NextHolder?

What is included in the MVP release?

Is NextHolder only for landlords or tenants?

Is there a mobile app?

Do I need to choose only landlord or only tenant?

What is the Service Pro role?

What happens if I visit login or register while already logged in?

Can I transfer my profile work to my child or another successor?

How do I list my property?

What is the difference between Properties and Booking pages?

Can users search by thana or upazila?

Can I still manage rent and sale properties?

Who can create booking-type properties?

Can a property owner book their own property from the marketplace?

How does booking availability work?

Can I select multiple units and multiple time slots?

What can a booking property owner see?

What is a service request?

Is a service request the same as a booking?

How do I send a service request to providers?

Can landlords and tenants both request personal services?

Can I post a big work request for providers to bid?

How do I become a Service Pro?

Can one provider offer multiple services?

Does applying as a Service Pro guarantee approval?

What does a Service Pro dashboard show?

Is NextHolder free to use?

What are credits used for?

How do booking payments work?

How do Service Pro quotes and payments work?

How is my personal information protected?

Why did the app log me out?

Why do some pages show demo data?

What should I do if I suspect fraud or wrong data?

Frequently Asked Questions

Categories

Need More Help?

All Questions

What is NextHolder?General

What is NextHolder?

What is included in the MVP release?General

What is included in the MVP release?

Is NextHolder only for landlords or tenants?General

Is NextHolder only for landlords or tenants?

Is there a mobile app?General

Is there a mobile app?

Do I need to choose only landlord or only tenant?Accounts & Roles

Do I need to choose only landlord or only tenant?

What is the Service Pro role?Accounts & Roles

What is the Service Pro role?

What happens if I visit login or register while already logged in?Accounts & Roles

What happens if I visit login or register while already logged in?

Can I transfer my profile work to my child or another successor?Accounts & Roles

Can I transfer my profile work to my child or another successor?

How do I list my property?Properties

How do I list my property?

What is the difference between Properties and Booking pages?Properties

What is the difference between Properties and Booking pages?

Can users search by thana or upazila?Properties

Can users search by thana or upazila?

Can I still manage rent and sale properties?Properties

Can I still manage rent and sale properties?

Who can create booking-type properties?Booking

Who can create booking-type properties?

Can a property owner book their own property from the marketplace?Booking

Can a property owner book their own property from the marketplace?

How does booking availability work?Booking

How does booking availability work?

Can I select multiple units and multiple time slots?Booking

Can I select multiple units and multiple time slots?

What can a booking property owner see?Booking

What can a booking property owner see?

What is a service request?Service Requests

What is a service request?

Is a service request the same as a booking?Service Requests

Is a service request the same as a booking?

How do I send a service request to providers?Service Requests

How do I send a service request to providers?

Can landlords and tenants both request personal services?Service Requests

Can landlords and tenants both request personal services?

Can I post a big work request for providers to bid?Service Requests

Can I post a big work request for providers to bid?

How do I become a Service Pro?Service Pros

How do I become a Service Pro?

Can one provider offer multiple services?Service Pros

Can one provider offer multiple services?

Does applying as a Service Pro guarantee approval?Service Pros

Does applying as a Service Pro guarantee approval?

What does a Service Pro dashboard show?Service Pros

What does a Service Pro dashboard show?

Is NextHolder free to use?Payments & Plans

Is NextHolder free to use?

What are credits used for?Payments & Plans

What are credits used for?

How do booking payments work?Payments & Plans

How do booking payments work?

How do Service Pro quotes and payments work?Payments & Plans

How do Service Pro quotes and payments work?

How is my personal information protected?Security & Data

How is my personal information protected?

Why did the app log me out?Security & Data

Why did the app log me out?

Why do some pages show demo data?Security & Data

Why do some pages show demo data?

What should I do if I suspect fraud or wrong data?Security & Data

What should I do if I suspect fraud or wrong data?